Salesforce cuts 4,000 customer service roles as AI takes over
Software giant Salesforce has laid off around 4,000 employees in its customer service division as part of a shift to using more AI in its operations.| Personnel Today
Software giant Salesforce has laid off around 4,000 employees in its customer service division as part of a shift to using more AI in its operations.| Personnel Today
Data skills gaps are stopping employees and businesses from making the most of the AI revolution, according to research by Multiverse.| Personnel Today
Consulting group McKinsey has advised firms to maintain investment in entry-level roles for young people amid AI-related job cuts.| Personnel Today
