Cost per Ticket: The Unsung Hero of the Service Desk
The cost per ticket is a customer service KPI that refers to the average cost of resolving a support request.| Surveypal
The cost per ticket is a customer service KPI that refers to the average cost of resolving a support request.| Surveypal
Customer service coaching upskills your support agents so they can serve customers better. Learn how to implement an effective CS coaching program.| Surveypal
Customer service analytics gathers and explores support data to extract actionable insights that can help enhance team performance and the customer experience.| Surveypal
The value of AI in customer service lies within the fact that it can help improve team performance and enrich the customer experience.| Surveypal
