What is The Post-Purchase Experience, and Why Does it Matter? | Metapack
The customer journey doesn’t end when a purchase is made. Sounds crazy, right? Your brand made the sale; what else could you want? Retention, repeat purchases, referrals, loyalty—the list goes on and on. As the ecommerce landscape continues to be more intense and competitive than ever before, retailers need to find a way to differentiate […]| Metapack
