Have you ever worked with a "Believable Brad?" This type of product manager sounds convincing — they know all the right things to say about customers and share impressive anecdotes from a few sales and support calls they attend as a silent observer. But when you ask for deeper detail or the why behind their answers ... they get flustered. Believable Brad does not like to share specifics. The reason is simple. They do not really know what customers feel and think — they only have a superf...| www.aha.io
"We already promised we could make it happen." Most product managers have heard some version of this from the VP of sales before. Pressure to land new accounts can lead to reckless promises that rain down on the product team. At the end of the quarter — when the scramble to close deals is on — the abuse can feel like a downpour.| www.aha.io