San Jose spent millions on a mobile 311 app to improve community services, but only about 10% of residents use it according to city officials.| San José Spotlight
San Jose is updating its 311 app that tracks resident complaints to more efficiently address thousands of requests about abandoned vehicles. The 311 app is designed to be a one-stop shop for residents to report a variety of issues including blight, graffiti and potholes, or request other supportive services. Residents depend on the city to resolve issues pertaining to...| San José Spotlight