The most common small business mistakes - here's my list from the last 20 years of working with small business owners| The Joy of Business
Understanding why your employees are not the same as you is the starting point for employee engagement in a small business. Here are some ideas| The Joy of Business
Some top tips on getting customers through the door - these are from a retail perspective, but apply to any business which wants new customers| The Joy of Business
Many of the business owners I advise are sponges - and I encourage you all to mop up less.| The Joy of Business