There are several different types of CRM systems. The CRM that works for your competitor may not be the best fit for you. Learn the different types so you know which is right for you.| www.oracle.com
Can you effectively calculate the ROI of your CRM? Do you know what metrics to use and steps to take? Use this blueprint to help you do just that.| www.oracle.com
Understand the features within customer relationship management (CRM) system that may work best for your sales, customer service, field service, and marketing teams.| www.oracle.com
Set balanced and optimized territories| www.oracle.com
CRM has moved beyond contact management and sales force automation, but definitions vary, depending on the vendor you talk to. The answer is simpler than you might think and can be found in one click.| www.oracle.com