New Dentsu UK&I research finds that Gen Z expect brands to demonstrate purpose beyond profit, even in the face of economic instability, as they report the highest concern (90%) of all generations about social issues, which has a clear impact on their purchase decisions. Dentsu’s 2024 Read the Ro| Retail Technology Innovation Hub
Justin Breton, Director of Brand Experiences & Strategic Partnerships at Walmart, has taken to social media to share three things he’s heard from the retailer’s community and the industry following a real-world commerce launch on Roblox last week.| Retail Technology Innovation Hub
Sam’s Club reports significant progress in its roll-out of technology that resolves a key member concern - waiting in line for receipt verification to exit the club. The retailer’s application of artificial intelligence and computer vision technology has been deployed in more than 120 clubs since fi| Retail Technology Innovation Hub
Home furnishing retailer JYSK has announced deployment of its new Unified Commerce PoS platform in Portugal. In a LinkedIn post, Jens Norby, Retail Process Coordinator at JYSK, said: “We’ve taken a huge leap forward!”| Retail Technology Innovation Hub
Amazon has opened its first micromobility hub in Northern Ireland at its delivery station in Belfast’s Titanic Quarter. This now houses a fleet of electric cargo bikes which will deliver thousands of packages per week to Amazon customers.| Retail Technology Innovation Hub
Enactor has announced implementation of a self-checkout (SCO) system in luxury department store Harrods. Mike Carrell, Founder and Managing Director at Enactor, says: “The self-checkout market is changing rapidly and we are therefore thrilled that more clients are entrusting us to provide them with| Retail Technology Innovation Hub
Instacart reports that its AI powered Caper Carts are being deployed across more Schnucks locations in Missouri and, for the first time, into Illinois. The roll-out brings smart carts to five new stores and introduces a key new hardware feature: a lower tray, designed to help customers easily shop f| Retail Technology Innovation Hub
Thomas Cripps has left Frasers Group, whose brands include Sports Direct, where he served as Digital Platform and Network Security Manager, and has joined branded entertainment destinations specialist Merlin Entertainments as Security Solutions Architect.| Retail Technology Innovation Hub
Liam O’Neill is starting a new position as Technology Talent Partner at Holland & Barrett. This is a return for him to the retailer (he previously worked there from 2021 to 2022 as Lead Technology Resourcing Partner). He joins from digital assets and Web3 specialist Ledger where he served as Sen| Retail Technology Innovation Hub
LocalExpress, an AI native unified commerce platform working with grocery and food retailers across the US, Canada and LatAm, has secured $6.2 million in venture funding led by OXZ Capital. The company says it has built AI powered systems that harmonise and process millions of transactions and inven| Retail Technology Innovation Hub
Who is Elijah is teaming up with ProfitPeak to expand into new markets and unlock smarter data driven decisions through Meta and Klaviyo.| Retail Technology Innovation Hub
Skai, an omnichannel advertising platform for commerce media, has appointed Jeffrey Cohen as Chief Business Development Officer. He joins from Amazon where he spent almost four years, serving as Principal Evangelist, Amazon Ads.| Retail Technology Innovation Hub
European home improvement retailer Hornbach Baumarkt has gone live with Solace’s real-time, event driven integration platform as it looks to deliver a faster, more seamless shopping experience, both online and in-store. With over 170 stores across Europe, Hornbach faced the challenge of managing a w| Retail Technology Innovation Hub
Keeyu, which detects and fixes e-commerce fulfilment, payment, and delivery issues before customers complain, automating issue resolution, has hooked Decjuba as a customer.| Retail Technology Innovation Hub
RTIH’s sister site, EdTech Innovation Hub, has launched its inaugural ETIH Innovation Awards, celebrating excellence in global education technology, with a particular focus on workforce development, AI integration, and innovative learning solutions across all stages of education.| Retail Technology Innovation Hub
Ace Hardware and DoorDash have announced a partnership to offer on-demand delivery of products at over 4,000 locally owned Ace locations across the US. This makes it the first and largest nationwide home improvement co-op retailer available on DoorDash.| Retail Technology Innovation Hub
Office Depot has announced the launch of its 15-Minute Pickup Promise, now available at Office Depot and OfficeMax stores across the US. Customers can pick up qualifying online or mobile orders in-store or curbside in 15 minutes.| Retail Technology Innovation Hub
Time is fast running out to enter the seventh edition of the RTIH Innovation Awards, sponsored by Vista Technology Support, 3D Cloud, EdTech Innovation Hub, and Retail Technology Show. Deadline for submissions is Friday, 19th September. The awards celebrate global tech innovation in a fast moving om| Retail Technology Innovation Hub
finmid reports that its embedded lending infrastructure is now available in 30 European markets. The company has added Bulgaria, Croatia, Estonia, France, Hungary, Ireland, Malta, Romania, Iceland and Switzerland to the list of countries it is serving.| Retail Technology Innovation Hub
Sebastian Green is joining Primis CX as CTO. His CV includes stints at Club L London, Fox Group International, CurentBody, and Chef Works. “This is a massive step towards our future goals and vision for the company; more so as we double down in the MENA region for 2026,” says Rebecca Griffiths, Foun| Retail Technology Innovation Hub
Portugal-based grocery retailer, MC, part of Sonae Group, has switched to StrongPoint’s Order Picking solution. This will used across all Continente grocery stores that process e-commerce orders, as well as in Wells stores, a health, wellness and beauty retail chain. The solution will be implemented| Retail Technology Innovation Hub
The Fressnapf Group, a European supplier of pet supplies with over 2,750 stores in 15 European countries, is taking the next step in its digital transformation push as it migrates its store services to the cloud-based retail platform GK CLOUD4RETAIL.| Retail Technology Innovation Hub
DoorDash has announced the roll-out of all night delivery (9pm-8am) for Waffle House, powered exclusively by its Drive on-Demand offering. Customers can place orders directly through order.wafflehouse.com or the company’s mobile app.| Retail Technology Innovation Hub
Dobbies Garden Centres is working with Adyen on a project covering payments in-store and online, supporting retail, restaurants and experiences. In doing so, it says that it is gaining real-time insights that enable colleagues to resolve payment queries in under ten minutes (down from up to three ho| Retail Technology Innovation Hub
Michelle Howchin has left Asda where she spent the past five years, most recently serving as E-commerce Delivery Director. Prior to that, she held the role of Senior Director Legacy Transformation at George at Asda.| Retail Technology Innovation Hub
Wonder, a food delivery and technology startup fronted by former Walmart U.S. eCommerce executive, Marc Lore, has opened its 50th and 51st locations, a milestone, it claims, that no other restuarant company has reached in as fast a time.| Retail Technology Innovation Hub
No matter how sophisticated AI tools become, the fashion industry will always need designers. So says Marco Marchesi, CTO at digital fashion house The Fabricant.| Retail Technology Innovation Hub
A new service is launching this week at Ikea Rhodes in Sydney, allowing customers to shop and pick up their orders during the early morning or late into the evening. 54 new pick-up lockers have landed in the car park, located near the existing Ikea Click and Collect area. Customers can pick up their| Retail Technology Innovation Hub