Today, we are going to take a look at remote working in more detail, specifically focusing on how to effectively manage remote employees.| CPD Online College
Listening is an important skill in all areas of life, but is particularly important when providing customer service.| CPD Online College
A T-shaped employee or T-shaped person refers to certain qualities that make an employee especially valuable, or particularly employable.| CPD Online College
The 7 Cs of communication are a framework to help people focus on the different aspects of communication, which are beneficial for life.| CPD Online College
Communication within health and social care settings is considered effective when the receiver, understands the message clearly.| CPD Online College
Line managers exist in all industries and at all levels. Line managers manage employees and are responsible for the team development.| CPD Online College
Essentially, a grievance happens when an employee raises an official complaint with their line manager or employer.| CPD Online College