Here are 77 important customer service statistics you can use to improve your customer service strategy!| Email Analytics: Visualize your team's email activity (Gmail & Outlook)
Wondering how to outsource your customer service the right way? Our steps guide your decision-making and factor in different circumstances.| Odondo
In this article we outline the different types of customer service. Not every channel is approproiate every time — find out why.| Odondo