Skip the chaos. The Single-Owner Renewal System shows who owns the deal, the fields to lock, and a 90-day runbook you can install in 30 minutes.| www.thecscafe.com
ServiceNow exec joins a governance board. What it means for CS—and how to turn velocity, failure rate, and rollback time into renewal math. Templates inside.| www.thecscafe.com
Steal the TAPE system: trigger micro-surveys at value moments, close the loop in 7 days, and boost replies 2–3x. Works best for B2B SaaS; minimal setup.| www.thecscafe.com