We Don't Need No Stinkin' Change Management - CX Journey™
Image courtesy of Pixabay I originally wrote today’s post for Intradiem. It appeared on their blog on July 17, 2014. What is your company’s approach to change management? In a previous post, I wrote about the customer experience inflection point. I stated: There comes a time in every company’s history, present time, or future when […]| CX Journey™
