Contact Centre KPIs - Tips for Creating, Monitoring and Measuring
Setting contact centre KPIs is a balancing act; monitoring KPI progress needs the right tools; managing KPIs is a continuous process. Theyse tips will help| Premier Contact Point
Setting contact centre KPIs is a balancing act; monitoring KPI progress needs the right tools; managing KPIs is a continuous process. Theyse tips will help| Premier Contact Point
Premier Contact Point makes contact centre management easier than ever. Cloud based access means you can forecast, schedule, monitor and adjust ops - 24/7| Premier Contact Point
