“If you had read the invitation properly, you…” or “if you were listening to what I was saying, you…” and embarrassing the buyer by insisting you were right, are all signs of impatience. You may win the battle but you will lose the war Patience pays. Successful businessmen and salespeople know this. Mediocre salespeople are […]| Lend Me Your Ears
How important is it to build trust in selling? Changing hastily made commitments raises eyebrows, and breaks trust. So seek first to understand| Lend Me Your Ears