One of the things that struck me the most when observing managers at work, and in particular newly instated managers, is how managers become more and more out of touch with the realities of work. There’s actually a lot of research on that from quite a bit of different perspectives. Safety research for example has interesting things to say about “work as imagined” and “work as done”. This doesn’t happen over night of course, but rather a slow process - and I found it has a lot to d...| The Nukemblog