Complex systems of life often contain a multitude of shortcuts: sources of alpha which, should you choose to exploit them, give notable advantage. Many classes of these shortcuts are features rather than bugs, and it is no accident of many systems that only a select minority are able to tactfully navigate them. | near.blog
Few can measure the impact of a blog post they wrote, in the millions of dollars a year, but Patrick McKenzie has the receipts| conversationswithtyler.com
The structural reasons why banks sometimes behave bizarrely in interactions with customers, like forgetting things which customers tell them.| Bits about Money
We may be in the early stages of a banking crisis: why, what we're doing to avoid it, and what we may not get about it.| Bits about Money
Card networks are legacy systems. Some bugs have persisted for decades, surprisingly, but they can be fixed. Stripe provides examples.| Bits about Money
ATMs are connected to banks by networks which operate little-understood payment rails.| Bits about Money