Goodbye customer churn, hello customer retention. Here are three steps to reduce your customer churn rate.| Galactic Fed
Develop your loss leader strategy to use the right products to gain repeat customers and improve your repeat purchase rate.| Trellis
Today's consumers have higher expectations for customer service than they did in the past. Your customer relations strategy can impact your bottom line.| blog.hubspot.com
Calculate your SaaS churn rate with our guide. Analyze, interpret, & optimize churn rate for sustainable growth in the competitive SaaS landscape.| Bay Leaf Digital
Learn about why customer loyalty is critical to the long-term success of your business and how to turn your customers into delighted brand advocates.| blog.hubspot.com
Learn how to improve customer experience across all customer journey touchpoints using these strategies.| blog.hubspot.com
Crafting an excellent customer experience is crucial. Learn the ins and outs with tips, tricks, and data to point you in the right direction.| blog.hubspot.com
Discover how you can better personalize your customers' buying experience in this post covering the best personalization software options for 2022.| blog.hubspot.com
Learn the seven most important metrics that your call center should consider when measuring customer service.| blog.hubspot.com
What is customer churn? It's one of the most important metrics you can track that evaluates the fit and success of your customers with your product or service.| blog.hubspot.com
Solving for customer needs and exceeding expectations along the way drives business growth. Here's how to identify, analyze, and meet customer needs.| blog.hubspot.com
Learn what customer profiling is, why it’s essential, and a 10-step guide to creating your customer profiles.| blog.hubspot.com
Learn how to calculate customer lifetime value (CLV) — a helpful metric for any SaaS customer success professional to measure.| blog.hubspot.com
Customer service is as critical to your business as sales and marketing — maybe even more so. Learn about the importance of customer service in this post.| blog.hubspot.com