Learn what customer sentiment is and why your company needs to measure it.| Zendesk
Being customer-first means putting the customer at the center of your decision-making. Learn more in our guide.| Zendesk
Defining what customer appreciation means, why it's important, and how to show customers appreciation on Customer Appreciation Day and everyday.| Zendesk
Customer trust is key to driving loyalty. To earn it, companies must understand and respect their customers and provide relevant, personalized experiences.| Zendesk
A chatbot is a type of conversational AI businesses can use to automate customer interactions in a friendly, familiar way.| Zendesk
A customer profile is a document that contains information about your ideal customer. Use it as a strategy guide to create personalized experiences.| Zendesk
Customer satisfaction measures how happy your customers are with your products or services. Discover strategies to keep your customers satisfied.| Zendesk