In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of one-off specials and “small requirements.” There’s tremendous pressure to maximize the importance of a feature tweak to close this quarter’s big deal, and similar pressure to minimize both| Rich Mironov's Product Bytes
I’ve written a lot about the huge organizational and technical gulf between services companies and product companies. (See this and this and this and this.) At a recent workshop in Christchurch NZ, I spent several hours talking with CEOs about the challenges of changing a company from mostly services| Rich Mironov's Product Bytes