Learn why customer experience offers a high ROI, and check out tips for proving it to leadership so they can continue investing in your CX program.| blog.hubspot.com
Enhance your customer experience by learning what customer value is, and how you can provide more of it through your support and service teams.| blog.hubspot.com
Explore all of HubSpot's features and products to understand what HubSpot is used for and how it enhances collaboration and efficiency in your company.| www.hubspot.com
Discover the best customer feedback tools. Learn what software to use to collect customer feedback effectively.| Keeping
Customer satisfaction is about investing in customers’ success using your product. Discover why CSAT is important for your whole business.| blog.hubspot.com
Conducting market research provides the info you need to choose new products or services to launch. These top tools can help you conduct market research.| blog.hubspot.com
What is a survey, and how can you use one to your advantage? Learn how to create surveys that gather accurate and honest feedback from your audience.| blog.hubspot.com
Prioritize customer issues across multiple channels with automated customer service and ticket automation. Deliver personalized customer support at scale.| www.hubspot.com
HubSpot's service ticketing system lets you prioritize customer requests and automate support ticket assignments in one place. Get started free today.| www.hubspot.com
Discover the importance of customer delight, the role it plays in your business's bottom line, and how your business can achieve it among customers.| blog.hubspot.com
Crafting an excellent customer experience is crucial. Learn the ins and outs with tips, tricks, and data to point you in the right direction.| blog.hubspot.com
Prioritize and track customer requests with HubSpot's help desk and free ticketing software. Start using AI-powered customer service software for free today!| www.hubspot.com
Improve and empower your service team with HubSpot's customer service analytics. Quickly uncover insights with reporting to exceed customer expectations.| www.hubspot.com
Deliver top-notch service with these examples of good customer service from real brands plus customer service takeaways that you can implement on your team.| blog.hubspot.com
Sentiment analysis tools are a must-have to understand your customers better. Here’s why — plus our top recommendations.| blog.hubspot.com
Want to learn more about cart abandonment emails? Then, this guide is for you. I’m going to share 18 examples, 12 best practices, and templates to get you started.| blog.hubspot.com
HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.| www.hubspot.com
Improve customer satisfaction and retention with HubSpot's feedback software. Create custom surveys, analyze responses, and act on valuable insights.| www.hubspot.com
Knowledge base software makes it easy for customers to find key information. Spend less time answering FAQs and more time helping customers succeed.| www.hubspot.com
Discover why knowing your audience benefits all aspects of your business and effective ways to learn about these people.| blog.hubspot.com
Learn what customer profiling is, why it’s essential, and a 10-step guide to creating your customer profiles.| blog.hubspot.com
Learn how to calculate customer lifetime value (CLV) — a helpful metric for any SaaS customer success professional to measure.| blog.hubspot.com
Learn the A to Z of word of mouth marketing — from WOMM statistics to word-of-mouth marketing strategy with B2C and B2B examples.| blog.hubspot.com
Learn why customer satisfaction surveys are so important and get inspired by excellent examples from real brands we know and love.| blog.hubspot.com
Would your customers recommend you to a friend? Learn how to calculate Net Promoter Score (NPS) and benchmark customer loyalty with this simple formula.| blog.hubspot.com