Latest customer service statistics show 95% of people say customer care is vital to make them loyal clients. Read how to make that happen.| Review42
People who maintain their online business websites needed something between a machine and human-to-human contact to be able to help as many customers as possible, and that’s exactly what chatbots have provided. A chatbot is an artificial intelligence customer support software that provides your users with excellent service and thus reduces the number of those who leave […]| Premio
Find out what's really going on in the world of user experience with the help of our UX statistics. Only the freshest information from relevant sources.| www.smallbizgenius.net
What is it that makes customers keep coming back for more? We looked at the numbers and compiled a list the most telling customer loyalty statistics.| www.smallbizgenius.net