Learn about what NLP (Natural Language Processing) is and how it’s used in customer service to coach agents in real time, uncover insights, and more.| Dialpad
Call Center Automation: how to automate customer engagement within conversational AI & chatbots.| Master of Code Global
AI in customer service is a gamechanger. From conversational AI-powered chatbots to sentiment analysis of calls, AI is helping businesses boost CX for less.| www.dialpad.com