As a customer support manager, you probably have a love/hate relationship with canned responses. Let’s talk about how your support team can get canned live chat responses right — with dozens of examples to illustrate.| www.helpscout.com
Maximize your 3PL efficiency with our comprehensive monthly checklist for logistics success in 2025. Optimize, assess, and improve!| One World Direct
Investing in customer service is key to long-term business success. Here are the 10 best ways to deliver great customer service.| www.helpscout.com
Customer feedback helps companies understand the experiences and needs of their community. Here are ways to collect your customers’ insights| www.helpscout.com
Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.| www.helpscout.com