(Basically, why the octopus grew new tentacles for agentic billing) A while ago, I wrote about the 14 pains of building your own billing system – that was back when billing was “just” complicated. It got mentioned quite a bit around the internet, and ended up #2 on the front page of Hacker News which […]| Arnon Shimoni
We often neglect to consider how B2C billing at Spotify, Netflix, HelloFresh, ClassPass, and even ChatGPT work. Because it feels like a solved problem it is very often underestimated. Don't build it yourself.| Arnon Shimoni
Trying to cobble together your own billing system is like wrestling an octopus that's armed with tax codes and invoices instead of tentacles. It's a beast of complexity that can tangle up everything from customer support to compliance. I have 14 points on why it's hard.| Arnon Shimoni
Building your own entitlement service is key for supporting a modern, flexible SaaS product. Whenever I read about billing systems, there’s a lot of talk about the billing aspects but not so much around entitlements. In the spirit of sharing, and since I haven’t found any good articles about it, I decided to tell you […]| Arnon Shimoni
