When managers involve their team in the decision-making process, they can experience a host of benefits. Here’s a look at the advantages of team decision-making.| Business Insights Blog
We provide insights into what EI is, how to determine your IE, and how to use EI in call center interactions to improve customer service and satisfaction.| SQM Group
Don't risk hiring the wrong person! Pre-employment testing is a great way to see how well candidates do the job before they get the job.| Vervoe
A psychologist was emphatically speaking about it on a reality TV show. No wait, it was in that LinkedIn post from a business leader. Or was it your manager who mentioned it in that team building seminar? It doesn’t matter how the words reached your ears, chances are, you’ve already heard of emotional intelligence.| True You Journal
Emotional intelligence is an important skill for leaders to have. But what does emotional intelligence mean, and why is it crucial? This post explains.| Business Insights Blog