Research-based articles about user experience (UX), interaction design, web usability, user testing, and UI/GUI design by Nielsen Norman Group authors, including Jakob Nielsen, Don Norman, Bruce 'Tog' Tognazzini, and other group members.| Nielsen Norman Group
L’Experience Map ou parcours utilisateur est une synthèse visuelle de l’expérience d’un utilisateur, un outil de cartographie de l’Expérience utilisateur.| USABILIS
Visualizing user attitudes and behaviors in an empathy map helps UX teams align on a deep understanding of end users.| Nielsen Norman Group
A journey map is a visualization of the process that a person goes through in order to accomplish a goal.| Nielsen Norman Group
