Customer retention strategies can reduce churn, boost loyalty, and increase profits. Learn more in our customer retention strategy guide.| Nextiva Blog
Discover how to fix poor customer service with actionable strategies to improve satisfaction and customer loyalty.| Unicom Teleservices
Check out the top 10+ key customer service metrics that will help you to evaluate customer satisfaction for your organization.| BetterDocs
Hootsuite has three paid plan: Professional at $149/mo, Team at $399/mo, Enterprise from $15,000/yr. It doesn't offer a free plan. OnlySocial is a more budget-friendly options starting at $24/mo.| OnlySocial
Companies who listen to their customers’ opinions ensure their future success. Find out how to choose customer satisfaction survey questions here!| Nextiva Blog
Learn proven strategies for small businesses to build a powerful brand reputation online and offline. Start to attract new customers today.| Nextiva Blog
What is digital customer care? Learn how to use digital channels to deliver better customer experiences while managing costs.| Nextiva Blog
Latest customer service statistics show 95% of people say customer care is vital to make them loyal clients. Read how to make that happen.| Review42
Learn how to use social media for DTC success by utilizing influencers, collecting user-generated content, supporting customers, and more.| MyFBAPrep
Looking to exceed customer expectations? We've built a guide for you! Meeting expectations is one thing, but going above and beyond takes true commitment.| Groove Blog
Want to understand the primary customer service KPIs you should know about, be tracking, and how to leverage the information? We've broken down the 7 main KPIs for customer service teams.| Groove Blog
There’s a problem with excellent customer experience: it’s inherently an intangible idea. If beauty is in the eye of the beholder, excellent customer service is in the eye of the customer.| Groove Blog
Customer lifetime value is a metric any growth-oriented business should focus on. Here are 14 proven tactics to boost your CLV and generate more revenue.| Retently CX
Do you dread receiving your answering service bill? Read our guide will give you the knowledge to better understand answering service pricing.| Unicom Teleservices
Understanding customer retention benefits your business. Here are some tips to help you keep your HVAC customers happy and coming back.| Inside Advisor Pro
The contact center experience spans the entire customer journey. Learn about the strategies, tools, and processes to improve your contact center.| Nextiva Blog
Building up your support team? Apply these real-life customer service tips to train your team and get ahead.| Nextiva Blog
These are the top customer service metrics you need to track to nurture your customers and avoid pitfalls in your customer experience.| Nextiva Blog
Learn about cloud-based phone system pros and cons, costs, setup process, and more. Check our comparison guide before you move to the cloud.| Nextiva Blog
We just compiled our list of the 10 best customer service examples! See what customer support philosophies you can swipe from Zappos, Nordstrom, and more!| Nextiva Blog
Want to improve customer experience and customer retention? ✓ Learn how to manage the customer lifecycle and optimize each stage for success in our guide.| Delighted
Learn how IVR systems work, the benefits they provide businesses and contact centers, and some best practices to when setting up IVR call routing.| Nextiva Blog