Likert scale, rating system, used in questionnaires, that is designed to measure people’s attitudes, opinions, or perceptions. Subjects choose from a range of possible responses to a specific question or statement; responses typically include “strongly agree,” “agree,” “neutral,” “disagree,” and| Encyclopedia Britannica
including everything; especially : sold for one price that includes charges and fees that are often added separately… See the full definition| www.merriam-webster.com