Preparing for and learning from data loss with postmortems
Learn best practices for writing effective postmortems that drive improvements and maintain customer trust, ensuring your team is prepared for the next incident.| Rewind Backups
I haven't used a desktop email client in years. None of them could handle the volume of email I get without at least occasionally corrupting my mailbox. Pine, Eudora, and outlook have all corrupted my inbox, forcing me to restore from backup. How is it that desktop mail clients are less reliable than gmail, even though my gmail account not only handles more email than I ever had on desktop clients, but also allows simultaneous access from multiple locations across the globe? Distributed syste...| danluu.com
Learn best practices for writing effective postmortems that drive improvements and maintain customer trust, ensuring your team is prepared for the next incident.| Rewind Backups
A question I get asked with some frequency is: why bother measuring X, why not build something instead? More bluntly, in a recent conversation with a newsletter author, his comment on some future measurement projects I wanted to do (in the same vein as other projects like keyboard vs. mouse, keyboard, terminal and end-to-end latency measurements), delivered with a smug look and a bit contempt in the tone, was "so you just want to get to the top of Hacker News?"| danluu.com
Have you ever mentioned something that seems totally normal to you only to be greeted by surprise? Happens to me all the time when I describe something everyone at work thinks is normal. For some reason, my conversation partner's face morphs from pleasant smile to rictus of horror. Here are a few representative examples.| danluu.com
I can't think of a single large software company that doesn't regularly draw internet comments of the form “What do all the employees do? I could build their product myself.” Benjamin Pollack and Jeff Atwood called out people who do that with Stack Overflow. But Stack Overflow is relatively obviously lean, so the general response is something like “oh, sure maybe Stack Overflow is lean, but FooCorp must really be bloated”. And since most people have relatively little visibility into F...| danluu.com
This was co-authored with Yao Yue| danluu.com
