The Customer Service Standard of the AODA, requires service providers to have accessible customer service policies. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Organizations must comply with Web Content Accessibility Guidelines (WCAG) 2.0, Level AA to ensure online customer service accessibility. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
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In this article, we first describe what print disabilities are and then outline ways to serve customers with print disabilities. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
This article offers some best practices for understanding service animals that service providers should follow. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In this article, we describe how providers must offer accessible service to customers with invisible disabilities. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The Customer Service Standard of the AODA gives service providers venue accessibility guidelines to help them ensure accessibility. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The Customer Service Standard of the AODA gives service providers guidelines on how to start making their goods, services, and facilities accessible to customers with disabilities. The Standard mandates that service providers must offer accessibility features in customer service by: Training staff to interact with customers who have disabilities, including customers using: Assistive devices Service … Continue reading Accessibility Features and Equipment in Customer Service →| Accessibility for Ontarians with Disabilities Act (AODA)
Our last article described what assistive devices are. Here, we offer best practices for serving customers with assistive devices. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Computer accessibility gives everyone an equal chance to take part in a world that is becoming more and more digital. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In this article, we first describe what print disabilities are and then outline ways to serve customers with print disabilities. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The Transportation Standard requires transportation service providers to make their features and vehicles accessible to all passengers. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Under the Transportation Standard of the AODA, conventional public transit services must have accessible announcements. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
To comply with the new AODA requirement for web accessibility, websites must work well with software that makes technology accessible. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
To comply with the new AODA requirement for web accessibility, websites must work well with hardware that makes technology accessible. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In this article, we discuss how service providers must outline how they will welcome customers that use assistive devices and what they are. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
This article outlines service animal laws in Ontario that service providers must follow. Learn more now about the requirements.| Accessibility for Ontarians with Disabilities Act (AODA)
The third review of the AODA explores disability barriers in education that students face, and ways to remove them. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Accessibility training for educators means that all educators must receive training on how to create accessible courses and lessons. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In ths article, we outline some best practices for serving customers with invisible disabilities. Learn more now about best practices.| Accessibility for Ontarians with Disabilities Act (AODA)
Disability barriers limit the things people with disabilities can do, the places they can go, or the attitudes of others toward them. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In the third review of the AODA, the Honourable David Onley recommends incentives for retrofitting buildings. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In the third review of the AODA, the Honourable David Onley recommends creating more AODA standards and updating general requirements. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
A new AODA requirement for Ontario websites, applying to content created since 2012, will come into force on January 1st, 2021. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Cities and other organizations building or redeveloping service-related elements, must follow AODA's accessible service requirements. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The design of public spaces standard of the AODA outlines the need for newly constructed or redeveloped public spaces to be accessible. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
To comply with the new AODA requirement for web accessibility, websites must work well with software that makes technology accessible. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
To comply with the new AODA requirement for web accessibility, websites must work well with hardware that makes technology accessible. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Accessible exterior paths of travel are required when building or reconstructing exterior paths, such as sidewalks and walkways. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Under the AODA, cities and organizations building or reconstructing on-street or off-street parking spaces must have accessible parking. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
Disability barriers limit the things people with disabilities can do, the places they can go, or the attitudes of others toward them. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The customer service standard under the AODA outlines accessilibilty requirements for service providers. Learn more now about the standard.| Accessibility for Ontarians with Disabilities Act (AODA)