Live chat is now the preferred engagement type for customers, and you’d be surprised to know how much adding a live chat feature can increase conversion rates.| Campaign Monitor
Live chat is not the future but the present of customer communication. These live chat statistics show why you should use it and how to do it the right way.| LTVplus
Learn how to improve customer response time and why live chat is important to offer better customer service by following below tips and best practices.| REVE Chat
Experts from Hawke Media, Re:amaze, Justuno, Desk360, eDesk, & SimpleTexting weigh in on how 24/7 chat support can help eCommerce brands grow and scale.| LTVplus
A selection of the most important live chat statistics and trends. Find out stats about the average chat response times, market size, and channel preferences.| Tidio
Digital experience has now become the main selling point when it comes to shopping online and can become the reason for new, long-lasting customer relationships. Solutions like live chat can increase the chances for more thorough customer support - learn about more live chat benefits in this post.| Customer service app for Shopify (2024 TOP-rated) - HelpCenter
Learn how to collect more first-party data and future-proof your marketing strategies for a privacy-first era.| Salesfire
We broke down live chat statistics by the numbers to verify the latest status of live chat and check how well it is accepted by businesses and consumers.| 99firms.com
Discover the science behind ecommerce conversion rate optimization and learn strategies to boost your online sales and drive revenue.| Invesp - Conversion Rate Optimization Blog
Discover the game-changing benefits of 24/7 customer support which can help elevate your business as you continue to scale.| LTVplus
Chatbots can save up to 30% in customer support costs and can help businesses save on customer service costs by speeding up response times.| Invesp - Conversion Rate Optimization Blog