Creating a customer experience strategy that works is crucial for any business seeking to remain competitive. Customers expect fast...| arkesel.com
Workflow efficiency is based on the time you spend actively working on requests vs. the total time you complete them. Learn how to manage and improve your workflow effectively.| Kanban Software for Agile Project Management
Relationship marketing is a strategy based on building close relationships with your customers. Here, we share 5 examples, benefits and original research.| www.superoffice.com
Explore the definition of CX and understand its pivotal role in shaping customer satisfaction, loyalty, and business success.| Wavetec
Learn all the benefits of using moving CRM to create accurate inventory lists. Here is how to improve your business with this simple strategy.| MoversTech CRM
A customer centric company is more than providing great customer service. Here, we share 5 best practices on how to create a customer centric strategy.| www.superoffice.com
We share our own unique email marketing strategies, plus case studies on how Amazon, HubSpot and President Obama used to succeed with email marketing.| www.superoffice.com
The customer journey follows the complete lifecycle from awareness to loyalty. Here, we share our process and framework to map the entire customer journey.| www.superoffice.com
71% of customers feel frustrated when their experience is impersonal. Here are 11 strategies to help your business create a personalized customer experience.| www.superoffice.com
We analyzed 1,000 websites to see how they use live chat support to better serve their customers. Read the full study and key findings here.| www.superoffice.com
We share several best practice tips for how to handle customer complaints and turn unhappy customers into brand advocates (free templates included!).| www.superoffice.com
Customer churn is a big problem for many companies. If you struggle with churn, then use these 12 tips to stop losing customers immediately.| www.superoffice.com
Companies that provide customer self-service can save as much as $3 million per year, but many are difficult to use. Here's 7 tips to get help you started,| www.superoffice.com
How do you provide great customer service? We share 7 examples with stories from Amazon, Starbucks and Lexus. Deliver better customer service today!| www.superoffice.com
Misalignment leads to lost sales and a poor brand experience. We share the exact process we used to align sales and marketing to grow revenue by 34%!| www.superoffice.com
It's more expensive to sell to a new customer than it is to sell to an existing customer. Here’s 7 unique strategies to increase customer retention.| www.superoffice.com
Live chat is fast becoming a "must have" tool for any company. Check out these 25 live chat statistics to see how chat can help you grow your business.| www.superoffice.com
According to research, the average response time is 12 hours. In this article, we share 7 ways to help you reduce customer service response times.| www.superoffice.com