Goodbye customer churn, hello customer retention. Here are three steps to reduce your customer churn rate.| Galactic Fed
A customer centric company is more than providing great customer service. Here, we share 5 best practices on how to create a customer centric strategy.| www.superoffice.com
The customer journey follows the complete lifecycle from awareness to loyalty. Here, we share our process and framework to map the entire customer journey.| www.superoffice.com
71% of customers feel frustrated when their experience is impersonal. Here are 11 strategies to help your business create a personalized customer experience.| www.superoffice.com
We analyzed 1,000 websites to see how they use live chat support to better serve their customers. Read the full study and key findings here.| www.superoffice.com
We share several best practice tips for how to handle customer complaints and turn unhappy customers into brand advocates (free templates included!).| www.superoffice.com
Use Account-based Marketing and you will close bigger deals. Here, we share a step-by-step framework to getting started with ABM.| www.superoffice.com
Customer experience is a top priority for many businesses this year. In this guide, we share 7 ways to get started and create a customer experience strategy.| www.superoffice.com
It's more expensive to sell to a new customer than it is to sell to an existing customer. Here’s 7 unique strategies to increase customer retention.| www.superoffice.com
10 expert tips on how to deal with angry customers, for eCommerce customer service teams. Learn how to quickly and easily handle irate customers.| eDesk