Every once in a while, startup founders and managers decide that they need someone to create and manage their docs –perhaps after reading this letter. Some contact me to understand how they should go about hiring for a tech writer. Since I’ve already published tips for job hunting as a tech writer, I thought it would be a good idea to write down some advice for the other side, too. Here are my recommendations for software companies wanting to hire their first technical writer.| passo.uno
There’s a string of questions that haunt every technical writer and documentation manager at some point in their careers: How do we know that we’ve done a good job? Have we been successful given our limited resources? How can we get better at what we do? Are the docs nailing it? How can we measure value? What do we tell upper management? More importantly, will we know what we’re saying when presenting those figures in slides? And, can you point me to the nearest emergency exit?| passo.uno