What's the difference between customer satisfaction and customer loyalty? They're both important metrics to track, but the differences between them are key.| blog.hubspot.com
Learn why customer experience offers a high ROI, and check out tips for proving it to leadership so they can continue investing in your CX program.| blog.hubspot.com
19 Types of thank you emails to show gratitude to customers for ordering, registering, booking, etc. Get inspired by thank-you email examples and subject lines.| Email Marketing Automation Software | Automizy
How customer interactions can be tracked, analyzed, and improved upon for happier, more satisfied customers.| blog.hubspot.com
Learn everything you need to know about customer touch points, including what they are and how they're used by marketing and customer service teams.| blog.hubspot.com
Would your customers recommend you to a friend? Learn how to calculate Net Promoter Score (NPS) and benchmark customer loyalty with this simple formula.| blog.hubspot.com
Self-service empowers customers to help themselves. Here are 14 stats that prove why you should offer self-service options in 2024.| blog.hubspot.com