You don't need to absorb everyone’s frustrations. Here’s how to listen to grievances without having folks dump their frustrations onto you.| newsletter.weskao.com
When you frame your recommendation in a way that gets heard, you increase the chances it gets adopted. Here's how.| newsletter.weskao.com
Before you hit “send,” delete these words from your writing. Your message will be stronger for it.| newsletter.weskao.com
People tend to shoot the messenger. Here's how to avoid the negative halo of bad news.| newsletter.weskao.com
Train yourself to sense what could go wrong--while you can still shape the outcome. Ask yourself these two simple questions.| newsletter.weskao.com
Details aren’t the problem. The problem is too many of the wrong details. Here are 5 real-life examples, so you can spot this in your own work.| newsletter.weskao.com
No matter how well you frame your ideas upfront, there will be times when you’ll need to address skepticism and defend your work. These are moments when you can shine. Here's how.| newsletter.weskao.com
Your direct report thinks they are exceeding expectations. You think they're underperforming. Here’s how to navigate the disconnect.| newsletter.weskao.com
“Wait, is this good news or bad news?” When you don’t give enough context, your audience can’t always tell. To reduce cognitive load, remember to account for the emotional subtext.| newsletter.weskao.com
What finesse looks like, why it matters, and how to develop it for yourself and your team| newsletter.weskao.com
Sharing your point of view is one of the best ways to add value. So why do so many high performers hold back? Here's how to overcome this mental block so you can speak up and stand out.| newsletter.weskao.com
When you feel nervous, you might give off subconscious signals that make people more suspicious. Get rid of insecure vibes—and your writing, meetings, and pitches will become stronger.| newsletter.weskao.com
Your goal is to get a shared understanding—not to deliver your full monologue. Don’t run out of time for the important stuff.| newsletter.weskao.com
When you're sharing complex ideas or writing long memos, use signposting to guide your reader. Use this for internal memos and external customer-facing messaging.| newsletter.weskao.com