“The moment I want to apply a service design lens is when I see an experience takes place over time and space and across different channels and touchpoints.”| The Informed Life
I have found myself on somewhat of a SVPG book binge recently. A binge kicked off from an episode of Lenny’s podcast with Marty Cagan on what he calls ‘Product Management Theater’. Product management theater is the idea that many product teams end up doing things that sound like| Elliot C Smith
Sharing my personal experience and some resources that have been helping me in this transition.| petrov.substack.com