What is customer retention? Learn why it's crucial for businesses and explore effective strategies to keep your customers coming back| blog.propellocloud.com
The reasons why customer experience drives business growth include: 1. Customer retention is cheaper than acquisition. One of the most...| arkesel.com
The war is on between proactive vs reactive support. Learn why proactive support is more than a buzzword—and how you can use it to improve customer health and loyalty.| The Clueless Company | The Clueless Company
A customer centric company is more than providing great customer service. Here, we share 5 best practices on how to create a customer centric strategy.| www.superoffice.com
Learn how to handle restaurant complaints both online and offline (in-house) this year with our in-depth guide.| Orderable
Learn how to respond to negative reviews with this step-by-step guide. Complete with templates you can use and customize.| Orderable
Looking to improve your restaurant customer service this year? Our guide walks you through both in-house and online customer service tips.| Orderable
The customer journey follows the complete lifecycle from awareness to loyalty. Here, we share our process and framework to map the entire customer journey.| www.superoffice.com
71% of customers feel frustrated when their experience is impersonal. Here are 11 strategies to help your business create a personalized customer experience.| www.superoffice.com
We analyzed 1,000 websites to see how they use live chat support to better serve their customers. Read the full study and key findings here.| www.superoffice.com
Customer churn is a big problem for many companies. If you struggle with churn, then use these 12 tips to stop losing customers immediately.| www.superoffice.com
Customer experience is a top priority for many businesses this year. In this guide, we share 7 ways to get started and create a customer experience strategy.| www.superoffice.com
Companies that provide customer self-service can save as much as $3 million per year, but many are difficult to use. Here's 7 tips to get help you started,| www.superoffice.com
User feedback tools help you collect and sort feedback from users of your website or application. Check out these affordable options.| 19 User Feedback Tools You Need to Try
How do you provide great customer service? We share 7 examples with stories from Amazon, Starbucks and Lexus. Deliver better customer service today!| www.superoffice.com
10 expert tips on how to deal with angry customers, for eCommerce customer service teams. Learn how to quickly and easily handle irate customers.| eDesk
According to research, the average response time is 12 hours. In this article, we share 7 ways to help you reduce customer service response times.| www.superoffice.com