By: Edward H. Chang, Katherine L. Milkman, Laura J. Zarrow, Kasandra Brabaw, Dena M. Gromet, Reb Rebele, Cade Massey, Angela L. Duckworth, Adam Grant Harvard Business Review Virtually all Fortune 500 companies offer diversity training to their employees. Yet surprisingly few of them have measured its impact. That’s unfortunate, considering…Read More The post Does Diversity Training Work the Way It’s Supposed To? appeared first on People Analytics.| People Analytics
Loyalty programs not in line with overall company strategy Squeezed margins and pressure to increase profitability are preventing loyalty professionals from personalising customer offers. This is despite evidence that they really do work. Stuck in a vicious circle of blanket discounting, poor data, and squeezed margins, at a time when profitability is under scrutiny, far […] The post Vicious circle stopping brands from personalising appeared first on Loyalty Magazine.| Loyalty Magazine
Why don’t Business Schools talk about Genghis Khan? Is it just me, but Business Schools don’t seem to publish articles on the ‘brilliant leadership’ of Elon Musk, Donald Trump et al? Th…| What's the PONT
The biggest issue I see within enterprises today is how smart executives can find common ground with their bosses to...| Horses for Sources | No Boundaries