Viele Callcenter setzen KI-gestützte Systeme ein. Die Vorteile liegen auf der Hand. Doch vor allem im Datenschutz stellen sich heikle Fragen.| Dr. Datenschutz
DialerAI is a suite of Call-Center solutions for predictive dialing, voice broadcasting, robo-calling, press-1 campaigns and SMS. It can redirect calls to agents configured on the DialerAI platform. DialerAI can be used in many roles: Lead generation Telemarketing Phone surveys Emergency notifications Skills based routing A couple of years ago, we introduced an agent portal [...] Read More... The post Zero Config Agent Portal with Web-Phone appeared first on DialerAI.| DialerAI
Welcome to 2021 and with the New Year comes many more additions to our Call-center Agent Portal introduced over 12 months ago. DialerAI is a call center solution supporting inbound and outbound calls. It can be used for automating sales calls, lead generation, payment collections, appointment reminders, phone polling and market research. Watch our 3 [...] Read More... The post Call-center: Agent Portal with Soundboard, reporting & Web-phone appeared first on DialerAI.| DialerAI
DialerAI has always been a very powerful outbound dialer, especially with the recent additions of the agentUI. Now we’ve added more integration for inbound calls to allow a true Blended Call Center Campaign for inbound and outbound calls. When one of your customers calls in, we can deliver the call to an active agent, automatically [...] Read More... The post Blended Call Center Campaign: Inbound & Outbound appeared first on DialerAI.| DialerAI