By Hélène Vincent, VP of Customer Success, TeamSupport In many B2B success and support teams, there’s often one person who seems to have all the answers. They know the software inside and out, remember obscure customer history, and can swoop in to fix even the trickiest issues. This is your “Hero”—the go-to person everyone relies... The post Why “Hero” Support Agents Are Hurting Your Business appeared first on TeamSupport.| TeamSupport
In the world of B2B support, efficiency is everything. Every extra minute an agent spends digging for information or asking a customer to repeat themselves doesn’t just slow down the interaction—it chips away at trust and satisfaction. That’s why Average Handle Time (AHT) remains one of the most closely monitored metrics in customer support. But... The post Reducing Average Handle Time in Call Centers: Smart Tools for B2B Support Teams appeared first on TeamSupport.| TeamSupport
Event planning is often described as “organized chaos.” If you’ve ever been in charge of...| vFairs.com
Manufacturing trade shows in 2025 are key for staying updated on industry advancements. These events...| vFairs.com
If you’ve ever tried buying tickets online only to face slow load times, confusing checkout...| vFairs.com
You may have implemented the best ticket sales strategies, but payment processing fees and event...| vFairs.com
Pulling off a large-scale event with the perfect venue, timing, agenda, and attendee experience may...| vFairs.com
Looking to stay ahead in tech this year? 2025 is packed with innovation-led trade shows...| vFairs.com
SSIT's August 2025 Podcast is now LIVE on IEEE TV The post SSIT’s August 2025 Podcast is now LIVE on IEEE TV! appeared first on IEEE Technology and Society.| IEEE Technology and Society
The ISTAS25 conference AI EVOLUTION & REVOLUTION at Santa Clara University, September 10-12 will explore the far-reaching implications of technological advancements on our society. The post Attend ISTAS 2025 – AI Evolution and Revolution -September 10-12, 2025 appeared first on IEEE Technology and Society.| IEEE Technology and Society
Check out this AI Resources Hub expanding on topics from ISTAS 2025. The post ISTAS25 is Coming Up September 10-12, 2025 appeared first on IEEE Technology and Society.| IEEE Technology and Society
Register Now: Webinar – “Towards Connecting the Remaining Unconnected”| IEEE Technology and Society
The Writings Of Alfie Kohn| Alfie Kohn
Why I Love Free Samsung Frame TV Art We love our Samsung Frame TV, and one of the best parts about it is being able to change the artwork with the seasons. Today I’m sharing free Samsung Frame TV art for fall that you can download instantly. Instead of a blank black box over the ... Read More about Free Samsung Frame TV Art For Fall The post Free Samsung Frame TV Art For Fall appeared first on My Sweet Savannah.| My Sweet Savannah
If you’ve ever wondered where I find my favorite pieces, now’s your chance to grab them — and at a discount! I’ve rounded up the best home decor finds sale featuring items I own, style, and truly love. From our cozy kitchen stools to the most luxurious sheepskin bolster, every piece on this list is ... Read More about Best Home Decor Finds Sale The post Best Home Decor Finds Sale appeared first on My Sweet Savannah.| My Sweet Savannah
There’s something so magical about walking into a Williams Sonoma store. The moment the doors open, you’re wrapped in that rich, warm, luxurious aroma that feels like home and the holidays all at once. What if I told you that you can recreate that experience right in your own kitchen? With this simple and classic ... Read More about Williams Sonoma Simmer Pot Recipe for a Cozy Home The post Williams Sonoma Simmer Pot Recipe for a Cozy Home appeared first on My Sweet Savannah.| My Sweet Savannah
Make homemade healthy dog treats with pumpkin and peanut butter. These easy, nutritious treats are perfect for your pet’s diet.| My Sweet Savannah
Trust-based philanthropy is an approach to giving that seeks to rebalance power, center relationships, and create equity. It resonates with those of us who believe generosity should be rooted in mutual respect and shared purpose. For this approach to succeed, we must understand what trust is built on.| SureImpact
Nonprofit organizations are the backbone of our communities, tirelessly working to address societal challenges and improve lives. You're...| SureImpact
Discover how impact storytelling transforms capital campaigns into powerful narratives that inspire donor engagement. Learn strategies for weaving human stories with outcome data across every campaign stage| SureImpact
Imagine two nonprofit leaders. Both are passionate. Both are working hard. Both are trying to grow their mission and make a real impact. But they’re having very different experiences. Leader A is overwhelmed. Her team is burned out. She’s constantly scrambling to finish reports, manage cash flow, or justify budgets to her board. She has a sense that the organization is doing okay, but she’s not totally sure. When she looks at the financials, she sees numbers, but not clarity. Leader...| SureImpact
Understand the benefits of cloud security posture management in securing cloud infrastructure and mitigating compliance violations.| Hyperproof
Teams private channel messages are moving to group mailboxes, and compliance managers must act before September 20, 2025, to avoid data loss and compliance gaps. Microsoft is reengineering private channels to improve scalability and simplify governance. This change impacts Microsoft Purview eDiscovery, retention, and DLP policies. This update was announced in the Microsoft Teams Blog and flagged in … Read More| All Things M365 Compliance
Should you rely on compliance software or managed services? Explore vendors, trade-offs, and how to combine both for stronger license compliance strategies. The post Software License Compliance: Software versus Managed Service appeared first on ITAA.| ITAA
Understand the six key Microsoft Agreements that shape licensing, usage, and flexibility—plus the strategic implications for renewals, costs, and compliance.| ITAA
We often say that the summer is quiet for events in the observatory, since our official visitor season wraps up in late March each year, but we have been keeping ourselves busy since then so we wanted to... Read More| DIAS Dunsink Observatory
Today, the 14th of April, we celebrate the birthday of astronomer Annie (Russell) Maunder. Born in 1868 in Stabane Co. Tyrone, she worked as a computer in the Greenwich Royal Observatory where she met her husband Edward Walter... Read More| DIAS Dunsink Observatory
Ahead of tomorrow’s alignment of 6 planets in the night sky, we wanted to post some information for anyone who is interested in heading out to have a look. First off, which planets will be visible? Mars, Jupiter,... Read More| DIAS Dunsink Observatory
In order to celebrate international Observe The Moon night, the Astronomical Observatories of Ireland, Armagh Observatory and Planetarium , Birr Castle Demesne and DIAS Dunsink Observatory , are launching a joint colouring competition! The competition is now live... Read More| DIAS Dunsink Observatory
You may or may not have heard about our new project Space Crafts. Space Crafts is a new STEAM (Science Technology Engineering Arts & Maths) initiative being run at DIAS Dunsink Observatory and is funded through the Science Foundation... Read More| DIAS Dunsink Observatory
For the final week of the internship, Seosamh and I (Chris) began by fixing the SuperSIDs after power outages. The systems had to be restarted, but thankfully it appears that there is no permanent damage and both receivers... Read More| DIAS Dunsink Observatory
Seosamh and I (Chris) returned to Dunsink Observatory for this week in order to improve the configuration of the SuperSID receiver that is currently running there. We began the week by checking the hardware, as we have recently... Read More| DIAS Dunsink Observatory
This week Chris and I (Seosamh) spent most of the week preparing for INAM. Also, as we approach the final weeks of this internship, we have been spending time finishing up our changes to the SuperSID project. Chris... Read More| DIAS Dunsink Observatory
This week Chris was away so I (Seosamh) was still working on improving the SuperSID by finding alternative and less noisy VLF transmitters and optimising the code. Over the last week I’ve been cycling through the many different... Read More| DIAS Dunsink Observatory
Seosamh and I (Chris) have been continuing our improvements to the SuperSID system, focusing primarily on the collection and processing of data. Much of the work we are doing requires a lot of testing and comparisons and will greatly improve the efficiency and accuracy of the system.| DIAS Dunsink Observatory
There is an awesome new retro computer called the Commander X161. The X16 is Commodore 64-esque, though the assembly language stuff isn’t compatible because the X16 has a special graphics boa…| Mark Biek
In 2022, LivingWorks partnered with Métis Nation British Columbia (MNBC) to launch a vital initiative titled Kaa-wiichihitoyaahk (We Take Care of Each Other): Comprehensive Métis Mental Wellness Community Capacity Building Implementation. Supported by funding from the Public Health Agency of Canada, this project utilized LivingWorks’ evidence-based suicide prevention training programs to foster mental wellness and […] The post Connection In Action: Métis Nation British Columbia a...| LivingWorks
As department chair of Portland Community College’s Family and Human Services program, Dr. Andrew Garland-Forshee is doing more than shaping curriculum – he’s shaping lives. Recognizing the need for support in communities, he’s championed a powerful addition to the College’s academic offerings – suicide prevention training. It’s a bold and compassionate step toward equipping future […] The post Connection in Action: Portland Community College appeared first on LivingWorks.| LivingWorks
At 26 years old and a newborn baby by her side, Jessica Gallier-Booth felt like the happiest woman in the world. On February 7, 2017, she received a phone call that changed the way she viewed the world forever. “I got a phone call to say my dad had taken his own life. I went […] The post Connection in Action: The Martin Gallier Project appeared first on LivingWorks.| LivingWorks
Hello, everyone! It’s Wednesday! That means it is time for another WWW Wednesday, a weekly meme hosted by Sam @ Taking On A World of Words. I’ll be answering the following questions: What did you read last? It has been a decent reading week for me. Here is a look at the books I’ve finished […] The post WWW Wednesday (144) – September 3, 2025 appeared first on Biblio Nerd Reflections.| Biblio Nerd Reflections
Today I’m participating in Top Ten Tuesday. This meme was created by The Broke and the Bookish in June of 2010 and was moved to That Artsy Reader Girl in January of 2018. It was born of a love of lists, a love of books, and a desire to bring bookish friends together. Each week […] The post Books with Occupations in the Title – Top Ten Tuesday appeared first on Biblio Nerd Reflections.| Biblio Nerd Reflections
The first of the month means that it is time for a new TBR! So, today I’m making a new one for September. Without further ado, let’s dive into my September 2025 hopefuls! Recap of Last Month Womp. Womp. lol. August was not my best reading month. I only finished half of my TBR, including […] The post September 2025 Hopefuls (AKA My TBR) appeared first on Biblio Nerd Reflections.| Biblio Nerd Reflections
It is time again to look forward to another month of book releases. September is absolutely stacked with new books that I can’t wait to have in my hands. Without further ado, here are 20, YES TWENTY, of my most anticipated September 2025 book releases (covers link to Goodreads): Making History by K. J. Parker […] The post Most Anticipated September 2025 Book Releases appeared first on Biblio Nerd Reflections.| Biblio Nerd Reflections
Hello, everyone! It’s Wednesday! That means it is time for another WWW Wednesday, a weekly meme hosted by Sam @ Taking On A World of Words. I’ll be answering the following questions: What did you read last? It has been kind of a slow reading week for me. Here is a look at the two […] The post WWW Wednesday (143) – August 27, 2025 appeared first on Biblio Nerd Reflections.| Biblio Nerd Reflections
Today I’m participating in Top Ten Tuesday. This meme was created by The Broke and the Bookish in June of 2010 and was moved to That Artsy Reader Girl in January of 2018. It was born of a love of lists, a love of books, and a desire to bring bookish friends together. Each week […] The post Favorite Moments From Fan Expo Chicago 2025 – Top Ten Tuesday appeared first on Biblio Nerd Reflections.| Biblio Nerd Reflections
Hello, everyone! It’s Wednesday! That means it is time for another WWW Wednesday, a weekly meme hosted by Sam @ Taking On A World of Words. I’ll be answering the following questions: What did you read last? I didn’t get around to participating in this meme last week. So, here is a quick look at […] The post WWW Wednesday (142) – August 20, 2025 appeared first on Biblio Nerd Reflections.| Biblio Nerd Reflections
Hello, my darling readers!Another month is over, so let me give you a little summary of the amazing posts just to make sure you didn’t miss anything. 😉 I’ve been going to the cinema *a lot* this year, so I had tons of movies to discuss. Well, I decided August was the month to get […]| The Punk Theory
Every year, I run a Black Friday sale at BrentOzar.com on SQL Server training and apps. It’s a genuinely big deal for me, almost half of our annual revenue. We brought in $885K last year (up …| Brent Ozar
Discover the benefits of chiropractic care for runners in our latest blog post. Learn how regular adjustments, soft tissue therapies, and corrective exercises can help prevent injuries, improve performance, and enhance overall running experience.| Elite Spine & Health Center
We’re proud to share that Hyperproof has been honored with multiple recognitions from Gartner Digital Markets brands Capterra, GetApp, and Software Advice. The platform has been listed on several highest-rated and most popular software charts for the following software categories, released this year: Hyperproof is a modern, intelligent GRC platform that empowers IT, security, and... The post Hyperproof Recognized as Top Rated Compliance Platform in 2025 appeared first on Hyperproof.| Hyperproof
Learn how to control health within your compliance program to achieve continuous compliance and manage risk effectively.| Hyperproof
The One Big Beautiful Bill Act (OBBBA) is here—and with $911 billion in Medicaid cuts looming, you might think the name sounds more ironic than reassuring. With rough waters and uncertainty ahead, behavioral health leaders must focus on steadying the ship, adapting, and seizing new opportunities. In a recent episode of the No Notes podcast, […] The post Don’t Panic, Pivot: Navigating the One Big Beautiful Bill Act in Behavioral Health appeared first on Eleos Health.| Eleos Health
See the full comic: https://greekmythcomix.com/comic/roman-history-where-did-proscription-come-from/| Greek Myth Comix
The post Kenneth Miles is ‘building a roadmap for the community’ appeared first on Center for Cooperative Media.| Center for Cooperative Media
Love List - finds from around the web - snackle boxes, hand sanitizer with case, and metal covers of pop songs!| Sweetphi
This gluten free cranberry recipe collection is filled with tasty ways to use both fresh cranberries and dried cranberries during the holidays. From easy holiday baking recipes to festive appetizers and sweet desserts, these dishes highlight the vibrant flavor of cranberries in every bite. The post 10+ Gluten Free Cranberry Recipes appeared first on Small Farm Big Life.| Small Farm Big Life
Tell USDA to keep Forest Service offices local—closing regional offices risks jobs, snow monitoring, and community input on public lands. The post The Forest Service’s Reorganization Plan Is Leaving Your Community Behind appeared first on Winter Wildlands Alliance.| Winter Wildlands Alliance
Join us in welcoming our newest team member!| Winter Wildlands Alliance
Below are some of the most interesting things I came across this week. Click here to subscribe to our free weekly newsletter and get this post delivered to your inbox...| The Felder Report
Below are some of the most interesting things I came across this week. Click here to subscribe to our free weekly newsletter and get this post delivered to your inbox...| The Felder Report
Below are some of the most interesting things I came across this week. Click here to subscribe to our free weekly newsletter and get this post delivered to your inbox each Saturday morning. LINK "Can anything stop the stock market?," asks The Atlantic this week. "As the stock market soars ever hig| The Felder Report
In the vast landscape of the internet, where information flows ceaselessly and attention spans dwindle, the art of writing a superb blog article has become a valuable skill. Whether you’re a seasoned blogger or just dipping your toes into the digital waters, the key to success lies in your ability to captivate your audience. […] The post Crafting Excellence: How to Write a Superb Blog Article appeared first on Sylably.| Sylably
In this guest blog, student and volunteer Clinton Kala shares his first-hand reflections on Africa’s urban past, bold new city innovations, and the inspiring projects shaping a sustainable, inclusive urban future. The post Something Nairobi: the 2025 New Cities Summit appeared first on The Future of Development.| The Future of Development
Drawing from personal experiences of healing and transformation, the author argues that the region cannot achieve true growth without addressing its spatial planning, environmental sustainability, and societal needs. The blog proposes a regenerative and people-centric Spatial Development Framework (SDF) that integrates ecological, social, and economic factors to guide the development of both new and legacy cities. The post Healing space, Healing Nations: Why SADC needs a regional SDF appeared...| The Future of Development
Just weeks ago, over 400 visionaries, builders, investors, and policymakers gathered in Nairobi for the second edition of the New Cities Summit, and what unfolded was more than a conference:… Continue reading Another Giant Leap Forward: Reflections on the New Cities Summit The post Another Giant Leap Forward: Reflections on the New Cities Summit appeared first on The Future of Development.| The Future of Development
On the following Tuesday, the platform is updated to a newer version. The update takes place between 3pm to 5pm.| Blogs at HelsinkiUni
What Does B2B Mean? Here at TeamSupport we use the term “B2B” a lot, but not everyone knows what it means or why it’s important. B2B is simply shorthand for “Business to Business”, and it generally refers to who you sell your product to. If your company sells a product or service to other businesses,... The post The Difference Between B2B Customer Support and B2C appeared first on TeamSupport.| TeamSupport
In B2B customer support, customer data isn’t just helpful—it’s essential. With complex customer relationships, long sales cycles, and high-value contracts on the line, your support team must operate with precision. That’s where customer support analytics tools come in. These tools turn support data into meaningful insights, helping leaders make smarter decisions, improve team performance, and... The post Customer Support Analytics Tools: What B2B Teams Need to Know appeared first on T...| TeamSupport
Every single day, personal information is being bought, sold, or traded across the dark web. It’s a harsh reality, but in today’s digital world, identity theft is always a possibility. Whether it’s from a data breach, a stolen wallet, or a clever scam, almost everyone will be affected at some point. So, what do you […] The post Help! I Think I’ve Been Hacked: What to Do When You’re a Victim of Fraud or Identity Theft appeared first on Park Community Credit Union.| Park Community Credit Union
At Park Community, we understand how hard it can feel trying to save when you’re living paycheck to paycheck. Rent, groceries, childcare, gas, it all adds up fast. For many, saving for emergencies feels like a luxury, not a possibility. But we’re here to tell you: it is possible. And it doesn’t have to be […] The post Build Your Emergency Savings, Even on a Tight Budget appeared first on Park Community Credit Union.| Park Community Credit Union
Explore QCash Loans and Plan Your Purchase in the Park App At Park Community, we believe financial tools should make life easier, not more stressful. That’s why we’re sharing two powerful features available to select members directly in the Park App: QCash Loans and Plan Your Purchase (PYP). These tools are designed to help you […] The post Your Financial Safety Net—Now in the Palm of Your Hand appeared first on Park Community Credit Union.| Park Community Credit Union
IEEE International Symposium on Technology and Society "Al Evolution and Revolution" September 10-12, 2025 Hosted by Santa Clara University, Santa Clara, California The post Coming Soon! 2025 IEEE Symposium on Technology and Society – September 10-12 – Santa Clara, CA USA appeared first on IEEE Technology and Society.| IEEE Technology and Society
Clinton Andrews, a Past-President of SSIT, has been recognized with the IEEE PES Robert Noberini Distinguished Contributions to Power Engineering Professionalism Award.| IEEE Technology and Society
If you’re searching for the best burger recipe, let me take you to Isla Mujeres, Mexico — a tiny island just off the coast of Cancún. It’s there that I tasted a burger so good, it changed the way I think about cookouts forever. Each time we visit my mother-in-law who lives on the island, ... Read More about The Best Burger Recipe I Learned in Mexico The post The Best Burger Recipe I Learned in Mexico appeared first on My Sweet Savannah.| My Sweet Savannah
Creating DIY organic clay beads is a simple and rewarding project that adds a handmade, earthy touch to your decor. These beads, made from air-dry clay, can be customized with texture and natural finishes to resemble aged pottery. Follow this step-by-step guide to craft your own organic clay beads and style them in your home. ... Read More about DIY Organic Clay Beads The post DIY Organic Clay Beads appeared first on My Sweet Savannah.| My Sweet Savannah
Make this easy Creamsicle Italian Soda at home with orange and vanilla syrup, cream, and ice- a refreshing summer treat!| My Sweet Savannah
Measuring impact is essential for nonprofits—it’s how you prove to funders, donors, and your community that your programs are making a...| SureImpact
Your nonprofit collects data every day: stories, statistics, outcomes, and insights that reflect the difference your organization is making. But are you using that data to engage donors in a way that drives results?One of the most effective yet underutilized tools for donor engagement is your email newsletter. It’s a direct line to supporters who have already shown they care. When you use that space to share compelling, outcome-based impact stories, you turn routine communication into a pow...| SureImpact
Oracle audits may be fading but rising support costs and rigid contracts pose a new risk. Learn how to stay in control of your Oracle estate. The post Oracle’s Strategy Shift: The Hidden Cost Curve appeared first on ITAA.| ITAA
Challenge entrenched ERP vendor relationships and unlock value with smarter procurement strategies. Start your shift from comfortable to competitive today. The post From Comfortable to Competitive: Smarter ERP procurement appeared first on ITAA.| ITAA
Understand Oracle ULA terms, metrics, and risks—from certification to cloud. Read part two of our expert blog series to protect your licensing position. The post Oracle ULA Terms & Metrics: What You Need to Know appeared first on ITAA.| ITAA
Discover how IBM licensing alternatives can cut audit settlement costs. Learn practical strategies to negotiate smarter and avoid overspend in our latest blog.| ITAA
I recently revamped how I manage my dotfiles1 and I thought I’d share the setup. There are a couple of different places that I work in most days: A Macbook running OSX. A Debian server. An as…| Mark Biek
Scott Weber began his career as a police officer in the New South Wales Police Force in 1994, eventually attaining the rank of Sergeant. Today, he is CEO for the Police Federation of Australia – the national voice of policing. When Weber started his career, he was stationed alongside officers who had been accused of […] The post Connection in Action: Police Federation of Australia appeared first on LivingWorks.| LivingWorks
Traveling with kids is an adventure in itself. Between packing the bags, getting to the airport, and keeping everyone happy on the flight, it can feel like a logistical marathon. On our last trip, I stumbled upon something that made the “keeping everyone happy” part a whole lot easier: Snackle Boxes. You’ve probably seen them... Read On → The post Snackle Boxes for Travel appeared first on Sweetphi.| Sweetphi
In this weeks Love List I'm sharing the high protein frozen meals I'm loving, the delicious pie we made for my husbands birthday!| Sweetphi
SVT-AV1 technology has amassed quite a history. While it’s now a product of the| Alliance for Open Media
I’ve been dailying my new-to-me 2017 Rolls-Royce Dawn for a couple months now, and I’ve noticed it really changed the way I feel about cars. People are overly friendly to me. They wave,…| Brent Ozar
By Christina Hayes, Executive Director of Americans for a Clean Energy Grid President Trump’s recent announcement of America’s AI Action Plan, promoting American leadership in artificial intelligence, is an exciting […] The post Trump’s AI Plan Highlights the Urgent Need to Build a Smarter, Stronger Grid appeared first on Americans for a Clean Energy Grid.| Americans for a Clean Energy Grid
Comprehensive Pain Relief: How Chiropractic Care, Spinal Decompression, and Advanced Therapies Work Together In today’s fast-paced world, chronic pain is more than just a physical issue—it can significantly disrupt daily life, limit mobility, impact mental health, and reduce overall quality...| Elite Spine & Health Center
Discover the benefits of chiropractic care for runners in our latest blog post. Learn how regular adjustments, soft tissue therapies, and corrective exercises can help prevent injuries, improve performance, and enhance overall running experience.| Elite Spine & Health Center
Public-Private Partnerships (PPPs) are collaborations between international organizations, businesses, civil society actors, and public sector entities that agree to …| tools4dev
Visiting the Eiffel Tower creates plenty of opportunities to reel off some facts to your children. Amaze your kids with these fun Eiffel Tower facts.| Robin J.E. Scott
What evidence of control operation do federal regulators really expect? We break it down in detail with downloadable templates and examples.| Hyperproof
Easy Italian Sausage Sandwiches made with peppers, onions, marinara, and melty cheese. Stovetop, Instant Pot, or slow cooker recipe for a quick, family-friendly dinner| Sweetphi
It used to be that clinicians and tech folks might as well have spoken Greek and Latin to each other. The languages for clinical work and technology were completely different, and the two rarely crossed. But things are changing. In a recent episode of the No Notes podcast, host Denny Morrison, PhD, sat down with […] The post Bridging Clinical Practice and Technology to Build a Better Behavioral Health Organization appeared first on Eleos Health.| Eleos Health
In a time of shrinking budgets and soaring demand, Gulf Coast Center CEO Felicia Jeffery is proving that the right AI solution—backed by the right partner—can help behavioral health organizations do more with less, without sacrificing quality or clinician well-being. Behavioral health leaders are no strangers to operating under pressure. Some might even say they […] The post Fresh-Squeezed ROI: How Gulf Coast Center Achieved an 8x Total Return on AI Tech with Eleos appeared first on Ele...| Eleos Health
✨Save the Date: 25/09/25✨ I’m excited to announce that YOU ARE ODYSSEUS is now available to pre-order! You can order wherever you normally order your books, but here are my favourite (UK) links: Bl…| Greek Myth Comix
The post New law for NJ legal ads could hurt community newspapers, reduce government transparency appeared first on Center for Cooperative Media.| Center for Cooperative Media