Here are four ways technology can help improve care team response and collaboration to provide the best patient experience, leading to better HCAHPS responses at your healthcare organization. The post 4 best practices for boosting your HCAHPS scores appeared first on Spok Inc..| Spok Inc.
Endeavor for Excellence: Step 4 – Establish Performance Baselines If you have been following along for the redeployment of MedicalGPS’ service improvement program, this week we move into Step #4 — establishing baseline performance measures. If you have not been Read More| MedicalGPS Healthcare Industry Blog
When someone asks, “What do you do?”, your answer is most likely short and to the point, describing your job or occupation. The ‘what’ is straightforward enough. After you answer the ‘what’, not too many people will ever follow up Read More| MedicalGPS Healthcare Industry Blog