Think about the last time you added an item to your cart on your phone during a break and later found it still there when you opened your laptop at home. Or when a customer service agent already knew what you needed because they could see your recent chat with the brand. That’s the power […]| Dotin Digital Academy
Multichannel selling strategically distributes products or services across various online (websites, marketplaces) and offline (retail stores) channels to maximize customer convenience and leverage each channel's strengths.| unicommerce.com