The process follow some of the classic patterns out of dark patterns book designed to complicate the process.| Dark Patterns
Canceling a subscription should be simple. But often, it’s not. The user experience design that promises ease and transparency can sometimes serve other purposes, like making it harder to cancel a service.| Dark Patterns
DoorDash DashPass subscription cancellation process. These steps reveal several dark patterns designed to make you think twice about cancelling.| Dark Patterns
The Roach Motel is a common dark pattern used to trick people into subscription. HelloFresh uses this strategy to lower their cancellation rates.| Dark Patterns
Dribbble's cancellation process, showcases classic signs of the Roach Motel pattern.| Dark Patterns