(this builds on my June difficult discussions [https://www.mironov.com/difficult/] post) As good product folks, we know that customers must recognize a problem before they consider buying our solution. Companies that don’t have supply chain issues (or think they don’t) are not in the market for| Rich Mironov's Product Bytes
There’s a pattern I sometimes see at software companies, particularly those targeting enterprises or on the long march moving their installed base from on-premise to SaaS. The go-to-market materials present a glowing picture of well-planned products, but underneath there’s a jumble of mismatched pieces and arcane product history| Rich Mironov's Product Bytes
(Or How Major Platform Migrations Really Happen) Many companies have replatforming efforts underway. Architectures get old, new kinds of partners or integrations emerge, hard-to-maintain monolithic code gets broken into microservices, acquisitions force integration of dissimilar systems, etc. This is an essential part of the software product business, but fraught with| Rich Mironov's Product Bytes
Building on a post from last July about Incompatible Worldviews… Almost every Go-to-Market-side enterprise stakeholder I interview tells me that their product team is unresponsive: that folks rarely get anything back after submitting an (urgent, strategic, well-considered) ticket through the company’s agreed-upon enhancement request process. That the occasional response| Rich Mironov's Product Bytes