I have noticed that financial institutions are recognizing more and more each day the importance of language accessibility and cultural fluency in serving their communities. One notable example is the Latino Community Credit Union (LCCU) in North Carolina, which has demonstrated in recent years how implementing multilingual services can lead to increased customer loyalty and […] The post How a Credit Union Boosted Member Retention by Embracing Multilingual Services first appeared on LTI Blog.| LTI Blog
In today’s world, nearly every profession benefits from multilingual communication. But in healthcare, it’s not just a bonus. It’s often a matter of safety, equity, and legal responsibility. Whether it’s a nurse caring for a Spanish-speaking patient, an EMT responding to a call in a multilingual neighborhood, or a clinic receptionist helping a Chinese family […] The post Speaking the Language of Care: Why Nursing and Health Professions Programs Should Teach and Credential Language S...| LTI Blog
When I sit with Marlyn Bonzil-Juste, CEO of Top Choice Medical Transport, it's like sitting across from a quiet force of nature—steady, determined, and deeply rooted in service to her community. Every word she speaks carries the weight of experience, compassion, and an unwavering belief in the power of connection. Marlyn’s journey to co-founding Top| LTI Blog - Certify your language skills anytime, anywhere.
Booth & Partners' leaders Suselle Mueller and Iovanna Vargas talk about the competitive edge Colombian bilingual professionals.| Booth & Partners