Yesterday I received a direct message on Instagram from Maria. She said she hoped I didn’t mind her writing to me out of the blue, but that she was reading my book, and she wondered if she could have my email address to send me some reflections. This morning, I read her email. I’m publishing […]| Rewriting social care
‘Professional’ is yet another of the ‘us and them’ words that dominate our narrative. It’s a blanket term used to distinguish the people who work in organisations (regardless of any professional qu…| Rewriting social care
In my previous ‘What do we call them?’ post, I wrote about ‘people we support’ and ‘people who draw on care and support’ – two phrases that are increasingly replacing references to ‘service users’, ‘clients’ and ‘customers’ – and (hopefully) demonstrated how, despite our best intentions, they can still divide and exclude. Still trap us […]| Rewriting social care
As part of the Gloriously Ordinary Language programme I run with Tricia Nicoll, we spend a full day focusing on the language we use to communicate with and about people. We begin these se…| Rewriting social care
While many words make me go hmmm, there are some that make me squirm the most, either due to what they reflect about the way we think about people (like ‘case’ and ‘non-compliant’) or about the way we do things to people (like ‘placement’). There’s one word that I feel is increasingly prevalent and is … Continue reading Words that make me go hmmm: Demand→| Rewriting social care
