Did Oracle Just Enter the CPaaS Space? - CX Today
CX Today covers CRM news including CPaaS, Digital Transformation, ERP and more.| CX Today
Voice over Internet Protocol (VoIP) phone systems make business communication easier, cheaper, and more flexible than traditional phone lines. But with those benefits come risks, from data theft to call hijacking. The good news is that protecting your system doesn’t require deep technical knowledge. These VoIP security measures can help you keep your business safe […]| VTech Support
Businesses are rediscovering the power of voice, and probably not in the way you’d expect. AI-enhanced programmable voice API use cases are stacking up, reshaping how companies serve customers and run operations. From biometric fraud checks to real-time translation on international calls, voice is being reimagined as an intelligent, programmable layer within the broader CPaaS […]| UC Today
WhatsApp isn’t just another app on a phone. It’s where more than 3 billion people connect every day, often dozens of times before lunch. For customers, it’s the fastest way to get an answer. For businesses, it’s become the channel they can’t ignore. However, when conversations transition from friendly chats to enterprise use, things become […]| UC Today
CX Today covers CRM news including CPaaS, Digital Transformation, ERP and more.| CX Today
