Agenda auto-draft is a new feature for OWA and the new Outlook to help meeting organizers create a draft meeting agenda using AI. The Copilot-generated draft agenda contains an introduction and some bullet points created from the meeting subject. It’s not a make or break feature for Microsoft 365 Copilot. Some will like it, if they discover how to use agenda auto-draft.| Office 365 for IT Pros
OpenAI has launched a ChatGPT enterprise SharePoint Connector that allows organizations to synchronize files from SharePoint Online to ChatGPT. I could never understand why Microsoft 365 tenants allowed users to upload individual files from SharePoint or OneDrive to ChatGPT for processing. Using a connector to synchronize entire sites to ChatGPT makes even less sense, especially from a compliance perspective. I must be missing something!| Office 365 for IT Pros
The Copilot usage report Graph API is now generally available. Like the report APIs for the other workloads, the Copilot usage API helps to understand usage of some very expensive licenses. Even better, the usage data can be combined with data from other Microsoft 365 sources to produce interesting and valuable insights. All it takes is some PowerShell to knit everything together.| Office 365 for IT Pros
As the NHS releases the latest results from its Microsoft 365 Copilot trial, Jacob West, Microsoft UK’s Managing Director of Healthcare and Life Sciences and a former NHS and Cabinet Office adviser, reflects on AI’s potential to deliver the biggest digital transformation in healthcare yet.| Microsoft UK Stories
Microsoft 365 Copilot Search can be extended by ingesting information from external sources through a Microsoft 365 Copilot Connector. In this article, we show how to configure the Enterprise websites prebuilt connector to ingest articles from the Office365ITPros.com and Practical365.com sites, and how Copilot Search presents that information in its results and summaries. It’s quick, easy, and seamless - so really pretty good!| Office 365 for IT Pros
On September 24, Microsoft announced that Anthrophic LLMs could be used with the Copilot Researcher agent and to build agents with Copilot Studio. Although it’s great to enable choice so that customers can choose the AI model they prefer, questions about data security, lack of support for compliance solutions, and adherence to standards like the EU data boundary will concern Microsoft 365 tenants.| Office 365 for IT Pros
With not a little hype, Microsoft launched the SharePoint Knowledge Agent on September 18. Getting some AI help to organize sites sounds good, but only if the assistance delivered by the artificial intelligence does something useful. In this case, the agent generated some moderately interesting results without ever reaching the level of AI magic anticipated (and reported) by some.| Office 365 for IT Pros
Microsoft 365 Copilot Data Readiness is essential for secure and effective AI adoption. Copilot is transforming the way we work by boosting productivity, creativity, and efficiency across Microsoft 365. But here is the challenge: Copilot surfaces what users already have access to. If your data governance is not in order, sensitive information could be exposed. … Read More| All Things M365 Compliance
Microsoft Purview Records Management has become a critical priority for organizations adopting AI tools like Microsoft 365 Copilot. Because Copilot surfaces eve| Nikki Chapple Microsoft 365 Blog
The rollout of the Copilot Chat integration with the Microsoft 365 apps has started, with the intention of making it easier to use AI in peoples’ work. Nice as the integration is, the news that an Open in Word action button is coming (soon) to allow content generated by Copilot to be edited in Word is even better. And we round out the week with a note about a change to the domain used by Teams.| Office 365 for IT Pros
Microsoft 365 Copilot now has some SharePoint skills to deploy in the SharePoint admin center. The problem is that the skills aren't very good and don’t do much to help hard-pressed SharePoint Online administrators cope with the vast explosion of sites that exist in many tenants today. The problem is data. If Copilot doesn’t have the information to reason over, it can’t answer questions or give advice.| Office 365 for IT Pros
Microsoft plans to deploy an update to change how transcription behaves for Teams meetings where Copilot is enabled. New meetings will not generate a transcript unless the meeting organizer explicitly enables transcription or the Microsoft 365 tenant deploys custom meeting policies that enable transcription with Copilot. The AI features work even without a transcript. But no transcript means no searchable artifact, and that’s what some want.| Office 365 for IT Pros
A new SharePoint Site content and policy comparison report is available to tenants with Microsoft 365 Copilot or SharePoint advanced management licenses. The idea is that you choose some reference sites to compare other sites against to detect deviations from the reference site. It seems like a good idea if you’re trying to impose standards to control Copilot. Unhappily, attempts at running the report turned up zero results.| Office 365 for IT Pros
Microsoft announced a new Copilot license check diagnostic for the Exchange Connectivity Analyzer. Sounds good, but the test is very simple, and its results don’t tell you anything more than a few lines of PowerShell can deliver. To prove the point, we wrote a quick script to show how to perform a Copilot license check with the Microsoft Graph PowerShell SDK.| Office 365 for IT Pros
Today, Microsoft and the US General Services Administration (GSA) announced a comprehensive agreement to bring a suite of productivity, cloud and AI services, including Microsoft 365 Copilot at no cost for up to 12 months for millions of existing Microsoft G5 users, to help agencies rapidly adopt secure and compliant advanced AI tools that will enhance...| The Official Microsoft Blog
Copilot memory is a term that refers to different things, including Copilot communication memory, a method to use the Graph to personalize responses for users. The idea is to use all the sources of information available through the Graph as Copilot responds to user prompts in Microsoft 365 apps instead of limiting sources to whatever the app works with. It's a good idea, providing the Graph sources are accurate.| Office 365 for IT Pros
In late August, Microsoft plans to release the Copilot summarize email thread feature in Outlook clients without the need for a Microsoft 365 Copilot license. This news might seem surprising, but it’s simply a matter of business. If Microsoft doesn’t make basic AI features available in Outlook, ISVs (including OpenAI) will fill the gaps with add-ons. And that might make it harder to sell Microsoft 365 Copilot licenses.| Office 365 for IT Pros
After a report to the MSRC about some missing file data from Copilot audit records, Microsoft fixed the problem and audit records now contain details about the SharePoint Online files reviewed by Copilot to construct answers to user prompts. Having solid audit and compliance data is a good thing, unless you’re a lawyer charged with defending an eDiscovery action who might be asked to produce the files.| Office 365 for IT Pros
Microsoft 365 Copilot is a great AI notetaking app for Teams meetings, but it's expensive. A range of cheaper options are available from other AI companies. Should Microsoft 365 tenants allow users to install these apps and access what goes on in Teams meetings? It could be a difficult decision.| Practical 365
Microsoft 365 AI compliance is fast becoming a critical priority as artificial intelligence transforms how businesses operate. Tools like Microsoft 365 Copilot| Nikki Chapple Microsoft 365 Blog
A July 14 post announces Copilot Memory, a method to personalize how Copilot responds to user prompts. Controls are available to disable Copilot memory on a per-user and tenant basis. Manipulation of the tenant controls is done through a Graph resources. This article explains how Copilot memory works and how to update the tenant controls with PowerShell.| Office 365 for IT Pros
In a recent episode of the All Things M365 Compliance podcast, I joined Rafah Knight (founder of Secure AI) and Ryan John Murphy to unpack the real, and often| Nikki Chapple Microsoft 365 Blog
Security researchers documented a prompt injection vulnerability in an agent created with Copilot Studio that allowed the exfiltration of customer data. Microsoft has fixed the problem, but the researchers figure that natural language prompts and the way that AI responds means that other ways will be found to cause agents to do silly things. Microsoft 365 tenants need to think about the deployment and management of agents.| Office 365 for IT Pros
Microsoft 365 Copilot Search is the second iteration of Copilot Search. It borrows heavily from the older Microsoft Search in Bing feature in terms of how it presents different types of results. Copilot Search is unmatched when it comes to searching Exchange, SharePoint, and Teams, but its ability to search the web is hindered by the dependency on Bing and the preference given to Microsoft.com sources.| Office 365 for IT Pros
Microsoft 365 Copilot users can generate audio overviews from Word and PDF files and Teams meeting recordings stored in OneDrive for Business. Copilot creates a transcript from the file and uses the Azure Audio Stack to generate an audio stream (that can be saved to an MP3 file). Sounds good, and the feature works well. At least, until it meets the DLP policy for Microsoft 365 Copilot.| Office 365 for IT Pros
Agent governance is the framework that allows tenants to deploy agents safely, securely, and under control. A new ISV offering from Rencore helps to fill some gaps in Copilot agent governance that currently exist in what’s available in Microsoft 365. It’s good to see ISV action in this space because the last thing that anyone wants is the prospect of Copilot agents running amok inside Microsoft 365 tenants.| Office 365 for IT Pros
Among the blizzard of Copilot changes is one where Outlook can summarize attachments. That sounds small, but the feature is pretty useful if you receive lots of messages with “classic” (file) attachments. Being able to see a quick summary of long documents is a real time saver, and it’s an example of a small change that helps users exploit AI. Naturally, it doesn’t work with Outlook classic.| Office 365 for IT Pros
Copilot Studio Agents can use files as knowledge sources to reason over when they respond to user prompts. We explain how to use the monthly PDFs issued for the Office 365 for IT Pros and Automating Microsoft 365 with PowerShell eBooks as knowledge sources. If you’ve got Microsoft 365 Copilot licenses, this is an interesting way to interact with the books.| Office 365 for IT Pros
Measure Copilot and Gen AI Success and Risks Using Viva Insights, Microsoft Purview, and the Microsoft 365 Admin Center reports Earlier this month, I had the| Nikki Chapple Microsoft 365 Blog
Ever wondered how to investigate Microsoft 365 Copilot Interactions? You’re in the right place! This blog post will guide you through the process of using Mic| Nikki Chapple Microsoft 365 Blog
The proliferation of generative AI has also led to a proliferation of techniques and tools to use AI. Microsoft’s ecosystem itself while emerging as a versatile platform for building AI agents has a variety of agent options to navigate. From...| DataVeld
Copilot in Microsoft 365 is more than just an automation tool. It's a sophisticated AI assistant that helps businesses operate smarter and quicker.| USM
Updated Dec. 9, 2024: The number of individuals Microsoft helped train and certify over the past year has been updated to 23 million and includes initiatives across Microsoft. In 2024, generative AI emerged as a key driver for business outcomes across every industry. Already this new generation of AI is having an incredible impact on...| The Official Microsoft Blog
Already, 60 percent of the Fortune 500 are using Microsoft 365 Copilot to accelerate business results and empower their teams. With Copilot supporting sales associates, Lumen Technologies projects $50 million dollars in savings annually. Honeywell(1) equates productivity gains to adding 187 full-time employees and Finastra is reducing creative production time from seven months to seven...| The Official Microsoft Blog