Companies like net2phone, a longstanding provider of unified communications and contact center solutions based out of Newark, NJ, have evolved alongside AI to| New York Weekly
| SymQuest Tech Talk
Salesforce redefined Slack as an agentic AI operating system at last week’s Dreamforce 2025, reframing one of the quintessential chat and collaboration tools into a central hub for work, automation, project management, data, and AI agents. This shift underscores a wider trend in how vendors are adapting to market demand. For years, enterprise buyers have […]| UC Today
This video is a strategic deep dive into how voice, Teams, and AI are converging to redefine unified communications. Some Key Highlights: Seamless Telephony Integration: Call2Teams enables organizations to connect legacy PBX and UC systems directly into Microsoft Teams, preserving existing infrastructure while modernizing communication. Hybrid Work Enablement: Dstny supports hybrid workforces by offering scalable, […]| UC Today
Microsoft last week disclosed that it revoked more than 200 certificates used by a threat actor in a sophisticated campaign targeting Teams users. The action targeted a campaign by a financially motivated threat actor that the company has been tracking closely. The campaign, Vanilla Tempest, formerly known as Storm-0832, refers to a cybercriminal operation active […]| UC Today
Vonage is tightening the screws on contact centre fraud with its latest launch – Vonage Agentforce Identity Insights and Fraud Detection – an AI-powered tool built to help agents detect and prevent fraud without slowing down customer interactions. The new solution is designed to identify and mitigate fraud risks, verify customers, and validate communications channels […]| UC Today
UC has evolved from a nice-to-have collaboration tool into the essential infrastructure that keeps modern businesses running. Whether teams are connecting across multiple offices, working from home, or engaging with customers, UC platforms have become the connective tissue of daily operations. Consequently, the decision-making process around these platforms has been largely related to feature list, […]| UC Today
Microsoft Teams is about to break one of its biggest boundaries. Soon, you’ll be able to start a chat with anyone who has an email address – even if they don’t use Teams or have a Microsoft account. According to a recent update on the Microsoft 365 Roadmap, the company is preparing to roll out […]| UC Today
Gamma unveiled Webex for Gamma at its flagship partner event, Gammaverse, earlier this month in a move to provide a customized solution for the channel. “Webex for Gamma is a born-in-the-cloud, AI-powered collaboration tool for businesses that require the highest levels of security and deep integration with existing systems,” says John Murphy, CEO of Gamma […]| UC Today
Meeting spaces: a place where plans are created, innovations are launched, and increasingly, where endpoints are left accessible. Although your meeting room may function well with an integrated sound system and conferencing camera, if these devices are compromised, then a situation can arise that extends far beyond its four walls. This is because the convergence […]| UC Today
Artificial intelligence might be transforming workplaces across the globe, promising smarter scheduling, automated note-taking, and more accessible collaboration. But when it comes to hybrid meetings, the technology still isn’t quite living up to the hype. Speaking to UC Today, Caroline Carter, AV Services Manager at Imperial College London outlined how AI is being used, and whether […]| UC Today
Clear communication keeps teams productive and customers satisfied, but legacy phone systems often fall short. Voice over Internet Protocol (VoIP) solutions deliver a smarter alternative, combining voice, video, and messaging in one connected platform that works across various locations and devices. The following VoIP services highlight how modern communication technology empowers today’s agile businesses. Core […]| VTech Support
What is unified communications? Learn how UC platforms integrate voice, video, messaging & file sharing to eliminate communication fragmentation.| blog.symquest.com
UC Today covers Collaboration news including Agentic AI, Artificial Intelligence, Productivity, User Experience, Video Conferencing, Workplace Management, Zoom and more.| UC Today
See how modern phone systems for car dealerships boost sales, improve customer service, and unify communication across locations with all-in-one solutions.| Intermedia | Intermedia
Among the most notable features is the introduction of photorealistic AI-generated avatars, which can mimic users’ live video feeds in meetings.| UC Today
This year, Zoom unveiled a number of headline-grabbing updates: AI Companion 3.0, photorealistic meeting avatars and real-time translation.| UC Today
UC Today covers Unified Communications news including Communication, Customer Experience and more.| UC Today
UC Today covers Unified Communications news including Artificial Intelligence, Future of Work, Security and Compliance, UCaaS and more.| UC Today
UC Today covers Unified Communications news including Channel, Digital Transformation, UCaaS and more.| UC Today
Discover how VoIP cloud solutions transform your business communications. Learn why switching to the cloud is the smart choice for modern organizations.| blog.symquest.com
Despite the rise of texting and chat, voice calls are still used and have a great influence over customer satisfaction in business.| 4PSA Blog
UC Today covers Unified Communications news including Artificial Intelligence, Chatbots, ChatGPT, Generative AI and more.| UC Today